Last Updated: January 2026

Jitabd Privacy Policy

The security of your personal information is Jitabd's highest priority. In this privacy policy, we clearly state what information we collect, why we collect it, and how we protect it.

SSL encrypted
Data Secured
Never Sold to Third Parties
What's in This Policy
What Information We Collect
How Your Information Is Used
Cookie Policy
Sharing with Third Parties
Your Rights
How to Request Data Deletion

Jitabd Your Information How We Protect It

Our privacy policy follows international-standard security protocols.

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SSL 256-bit encryption

All your data transmission is protected through 256-bit SSL encryption. No third party can read this information.

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Stored on Secure Servers

Your information is kept only on authorized and secure data centers. Unauthorized access is completely impossible.

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Never Sold to Third Parties

Jitabd never sells your personal information to advertisers or any other third party.

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Transparent Data Usage

We use your information only for service improvement, identity verification, and security. Nothing else.

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Right to Erasure

You can request to delete your personal information at any time. We will complete this within 30 days.

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Regular Security Audits

Our system is regularly audited by independent security experts to ensure your information remains safe at all times.


Table of Contents

This policy is published in Bengali. In case of legal dispute, the English version will prevail.

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1. Information We Collect

When you open an account with Jitabd and use our services, we collect some essential information. Without this information, it is not possible to provide secure gaming services.

Type of Data Example Reason for Collection
Identity Information Full name, date of birth, national ID number Identity Verification and Age Confirmation
Contact Information Mobile number, email address Account Communications & Security Alerts
Financial Information Bank account number, mobile banking number Processing Deposits & Withdrawals
Device Information IP address, browser type, operating system Security & Fraud Prevention
Gaming Activity Betting history, login times, session data Service Improvement & Responsible Gaming

We collect only the minimum information necessary to provide our services. We do not ask for unnecessary information.

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2. How Your Information Is Used

Jitabd collects your information but never uses it unnecessarily. Every use has a specific and legitimate reason behind it.

  • Account Management: To create, update, and secure your profile.
  • Transaction Processing: To accept deposits and process withdrawals.
  • Customer Service: To provide accurate answers to your complaints or questions.
  • Security Assurance: To detect fraud and keep your account secure.
  • Responsible Gaming: To identify signs of addiction and provide timely assistance.
  • Legal Requirements: To supply information required by regulatory authorities.
  • Service Improvement: To improve your gaming experience by analyzing usage patterns.

If we make automated decisions using your information, you have the right to challenge them.

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3. Cookie Policy

Jitabd uses cookies to operate the website smoothly. Cookies are small data files stored in your browser.

  • Essential Cookies: Essential for maintaining login status and managing sessions.
  • Performance Cookies: To monitor page loading speed and identify technical issues.
  • Functionality Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which sections of the site receive the most traffic.

You can block or delete cookies from your browser settings at any time. However, disabling necessary cookies may prevent some website features from working correctly.

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4. Sharing Information with Third Parties

Jitabd does not sell your information. However, limited information may be shared in certain special circumstances.

  • Payment Processor: Financial information required to complete transactions.
  • Identity Verification Service: Trusted third-party assistance in the KYC process.
  • Law Enforcement: In cases of court order or legal obligation.
  • Regulatory Authority: For license compliance and audit purposes.

All third-party partners are contractually obligated to comply with our privacy standards. Any breach of these terms results in immediate contract termination.

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5. Data Security Measures

Jitabd has implemented multiple layers of security to protect your information.

  • 256-bit AES encryption — applied to all data storage and transmission.
  • Two-Factor Authentication (2FA) — applied at account login.
  • Firewall and Intrusion Detection System — active 24/7.
  • Regular penetration testing — conducted by external security specialists.
  • Strict employee access control — only necessary departments can view data.
  • Data Backup — daily to secure offsite servers.

In the event of a data breach, we will notify affected users within 72 hours and take all necessary steps to address it.

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6. Your Data Rights

As a Jitabd member, you have important rights over your own information.

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Right to Access

You can request to see what information we have kept about you.

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Right to Rectification

You may request correction of any inaccurate or outdated information.

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Right to Deletion

You may request deletion of your data under certain circumstances.

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Right to Data Portability

You can request a copy of your information.

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Right to Object to Processing

You may object to your data being used for specific purposes.

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Right to Restriction

You may request that data processing be restricted under certain circumstances.

Contact our support team to exercise these rights. We will respond within 30 days.

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7. How Long We Retain Your Information

Jitabd does not retain information beyond what is necessary. Different types of information have separate retention periods.

  • Account Information: 5 years after account closure (due to legal requirements).
  • Transaction Records: 7 years (in accordance with financial regulatory requirements).
  • Login Logs: 12 months.
  • Gaming History: Complete history while the account is active.
  • Support Chat: 2 years after the issue is resolved.
  • Marketing Consent: Until consent is withdrawn.
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8. Protection of Minors

Jitabd strictly keeps anyone under 18 away from gaming services. Collecting or storing information from minors goes against our policy.

  • Age verification is mandatory at registration.
  • Additional identity documents may be requested in cases of suspected fraud.
  • If an underage account is identified, it is immediately suspended and all associated data is deleted.

If parents discover their child is using Jitabd, please contact our support team immediately.

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9. Changes to the Privacy Policy

Jitabd reserves the right to update this privacy policy when necessary. We will notify you in advance of any significant changes.

  • Email notifications will be sent to your account for significant changes.
  • You will be notified at least 30 days before any new policy takes effect.
  • Continued use of the service after any changes constitutes acceptance of the updated policy.
  • If you do not accept the updated policy, you may close your account.

The date of the latest update is always displayed at the top of this page. We recommend reading this policy regularly.


About the Privacy Policy Q&A

Never. Jitabd does not sell your personal data to any advertiser, data broker, or third party. Data is shared only with a limited set of partners required to operate the service, all of whom are bound by our privacy standards.

Yes, you can request a copy of all information we hold about you at any time by contacting our support team. We will provide it within 30 days.

Most information is deleted when your account is closed. However, due to legal requirements, some financial records and transaction history are retained for a specified period (5–7 years). After that, they are permanently deleted.

No. Jitabd never accesses your device's microphone, camera, or location without your permission. Only photos or documents you directly provide are used for identity verification.

Yes. In the event of a data breach, we will notify affected users within 72 hours via email or account notification, along with details of the steps being taken to address the situation.

Disabling essential cookies may affect login and session management. However, turning off analytics or marketing cookies will not impact the core functionality of the site.

Privacy Questions?

If you have any questions about your personal information or this privacy policy, our support team is ready to help.

24/7 Live Chat Support in Bengali

Related Policies

Please also read our other policies — they will give you a complete understanding of your rights and responsibilities.


Play Safe, Peace of Mind

Your information at Jitabd is protected with the highest security. Join today and enjoy a seamless experience on Bangladesh's most trusted gaming platform.

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